Privacy Policy of Fix it Right
This Privacy Policy is designed to explain how we collect, use, and protect your Personally Identifiable Information (PII) when you use our website. PII, as described in US privacy law, includes any information that can be used on its own or with other information to identify or locate a single person. Please review this policy carefully to understand our practices regarding your personal data.
What personal information do we collect?
When you schedule a service, request an estimate, or interact with features on our site, we may collect your name, email address, phone number, and details about your pool, such as its type, size, or specific service needs. Payment information may also be collected when processing service payments.
When do we collect information?
We collect information when you voluntarily provide it by completing a form on our website, requesting a service estimate, subscribing to updates, or communicating with us through our contact options.
How do we use your information?
We use the information collected from you to provide and enhance our pool services. This includes customizing service recommendations, responding to inquiries, processing transactions, and following up with you after correspondence. Additionally, we use this information to improve our website’s functionality and ensure a seamless experience for our customers.
How do we protect your information?
We take your privacy seriously and employ various measures to safeguard your personal information. Our website is regularly scanned for vulnerabilities, and we use Secure Socket Layer (SSL) encryption to protect data transmitted through the site. Your personal information is stored securely and is only accessible to authorized personnel. Payment details are processed through trusted third-party gateways and are not stored on our servers.
Do we use cookies?
We do not use cookies to track personal information or behavior. However, some features of our site may rely on basic cookies to improve your browsing experience. You can choose to disable cookies through your browser settings but note that this may affect certain functionalities of the website.
Third-party disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties, except as necessary to provide our services, such as using trusted third-party payment processors.
Third-party links
Our website may include links to external resources or service providers. These third-party sites have their own privacy policies, and we are not responsible for their content or practices.
We may use Google tools for analytics purposes to better understand site traffic and user interactions. We do not use Google Ads or other advertising services that collect personal information.
How does our site handle Do Not Track signals?
We respect Do Not Track (DNT) signals and do not track your behavior when a DNT setting is enabled in your browser.
Children’s Privacy (COPPA Compliance)
We do not knowingly collect information from children under 13 years of age, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe your child has provided us with personal data, please contact us immediately, and we will take steps to remove such information.
Fair Information Practices
In accordance with Fair Information Practices, we will notify users via email within 7 business days in the event of a data breach. We also uphold the Individual Redress Principle, allowing users to seek legal rights if data processors fail to adhere to privacy laws.
CAN-SPAM Act
The CAN-SPAM Act regulates the sending of commercial emails. We collect your email address to provide updates, newsletters, and respond to inquiries. To comply with the CAN-SPAM Act, we provide an easy way to unsubscribe from future communications and promptly honor all opt-out requests.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Fix it Right Pool Services
Address: RQ25+HF3 Peoria, Arizona, USA
Email: [email protected]